At KECH BELDI, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, place an order, contact us, or subscribe to our updates.
Who We Are
Our website address is: https://kechbeldi.com
KECH BELDI is an online store offering handmade Moroccan decor and artisan products, including brass lighting, leather goods, rugs, pottery, zellige-inspired pieces, wood decor, and natural fiber items selected from Moroccan artisans.
Information We Collect
We may collect the following information when you use our website:
– Your name
– Email address
– Phone number
– Billing and shipping address
– Order details
– Payment confirmation details
– Messages sent through contact forms or WhatsApp
– Account information, if you create an account
– Technical data such as IP address, browser type, device type, and pages visited
How We Use Your Information
We use your information to:
– Process and deliver your orders
– Contact you about your purchase
– Provide customer support
– Respond to your questions and requests
– Improve our website and shopping experience
– Send order updates, marketing emails, or promotional messages if you have subscribed
– Prevent fraud, spam, and unauthorized activity
– Comply with legal, tax, and accounting obligations
Orders and Payments
When you place an order, we collect the information needed to process your purchase and arrange delivery. Payment information may be processed by secure third-party payment providers. KECH BELDI does not store full credit card details on our website.
Shipping and Delivery
To deliver your order, we may share necessary shipping information with delivery companies, courier services, or logistics partners. This may include your name, phone number, address, and order details.
Cookies
Our website uses cookies to improve your browsing and shopping experience. Cookies may help us:
– Keep products in your cart
– Remember your preferences
– Understand how visitors use our website
– Improve website speed and performance
– Support analytics, advertising, and security features
You can disable cookies through your browser settings, but some parts of the website may not work properly.
Analytics and Tracking
We may use tools such as Google Analytics, Google Site Kit, Facebook Pixel, or similar services to understand website traffic, customer behavior, and marketing performance. These tools may collect anonymous or pseudonymous data such as device type, browser, pages visited, and referral source.
Email Marketing
If you subscribe to our newsletter or marketing updates, we may send you emails about new products, promotions, craft stories, and store updates. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.
Contact Forms and WhatsApp
When you contact us through a form, email, or WhatsApp, we collect the information you provide so we can respond to your request. We do not sell your contact details.
Who We Share Your Data With
We may share limited information with trusted third parties when needed to operate our business, including:
– Payment processors
– Shipping and delivery partners
– Website hosting providers
– Email marketing services
– Analytics and advertising platforms
– Fraud prevention and security tools
– Legal, tax, or accounting advisors when required
We do not sell your personal information.
How Long We Keep Your Data
We keep your personal information only as long as necessary for the purposes described in this policy, including order processing, customer support, legal compliance, tax records, and business administration.
Order records may be kept for accounting and legal reasons. Contact messages may be kept as long as needed to provide support.
Your Rights
Depending on your location, you may have the right to:
– Request access to the personal data we hold about you
– Ask us to correct inaccurate information
– Ask us to delete your personal data
– Withdraw marketing consent
– Object to certain types of processing
– Request a copy of your data
To make a request, please contact us at:
support@kechbeldi.com
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
International Customers
KECH BELDI may serve customers in Morocco and internationally. If you order from outside Morocco, your information may be processed or shared with shipping, payment, or service providers in different countries as needed to complete your order.
Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
KECH BELDI
Website: https://kechbeldi.com
Email: support@kechbeldi.com
